Shipping & Return Policies

 

SHIPPING
 

Most of our products will be shipped via UPS.  Smaller items are shipped through the United States Post Office.  All packages are insured and tracked.

 

Custom Orders:  Please call 401.846.0131 for delivery information.

 

Please allow 7 - 10 business days for processing as everything is hand-made.

 

For all wedding bouquets please allow 2 - 3 months for processing or call us at 401.846.0131 for a rush order.

 

 

RETURN POLICY

 

In the event that a customer is dissatisfied with their purchase a full refund will be made excluding shipping charges. Returns must be made within seven (7) days of receipt (excluding bridal bouquets) and product(s) must arrive in the same condition they were received in.  If a product is damaged in transit it must be reported within 24 hours of receipt.

If dissatisfied with a bridal bouquet it must be returned within 48 hours.  Bouquets must arrive in the same condition it was received in.

 

Custom orders are non-refundable.

 

CANCELLATION POLISY

 

Customers have three (3) days from date of inital order to cancel their purchase with no charges incurred.  Please call 401.846.0131 to cancel an order.

 

Slight variations in products may occur due to the nature of the materials; all natural seashells, however, quality is never compromised.